Grievance Redressal

Your voice matters - register your complaints

Public Grievance System

Biharsharif Nagar Nigam has established a robust grievance redressal system to address citizens' complaints promptly and effectively. We are committed to resolving all grievances within stipulated timelines.

Types of Complaints
  • Water supply issues
  • Sewerage & drainage
  • Street lights
  • Road conditions
  • Garbage collection
  • Encroachment
  • Building violations
  • Other civic issues
Resolution Timeline
Category Resolution Time
Water supply24-48 hours
Street lights3-5 days
Garbage collection24 hours
Road repairs7-15 days
Other issues15-30 days
Lodge Complaint

Register your complaint through our citizen portal

Register Complaint
Track Status

Check the status of your complaint

Track Complaint
Helplines

General: 1800-XXX-XXXX

Water: +91 1234 567 891

Sanitation: +91 1234 567 892